A: If you have an issue, please call 1-877-387-BINS (2467) or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. . We will work with you to resolve your concerns in the most reasonable way possible. The resolution could involve a service call by one of our customer service specialists, a replacement part may be provided (shipping costs may be applicable), or the bin might be replaced if warranted. While TyeDee Bin reserves all rights in determining warranty resolution, we have a reputation of providing excellent customer service. We stand behind our products and are committed to providing our customers with the highest level of satisfaction possible.